Nature Based Therapy Foundation LTD
Last updated: August 2026
Nature Based Therapy Foundation LTD (“the Foundation”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store and protect personal information when you interact with the Foundation, including through our website, programs, events, donations, communications and online shop.
1. Our commitment to privacy
We aim to handle personal information responsibly and transparently and, where applicable, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We only collect personal information that is reasonably necessary for our activities and services.
2. Information we may collect
Depending on how you interact with the Foundation, we may collect information including:
· Your name
· Email address
· Phone number
· Postal or billing address
· Donation information
· Program, workshop or event registrations
· Enquiries and correspondence
· Newsletter and communication preferences
· Information you voluntarily provide when participating in Foundation activities
· Website usage information, such as browser, device and general website activity
Where a Foundation program requires additional information, we will only request information that is reasonably necessary for delivering or evaluating that program.
3. Donations and payments
When you make a donation, purchase an item or pay for a Foundation activity, your payment may be processed by a secure third-party payment provider.
The Foundation does not generally receive or store your complete credit or debit card details.
We may retain information about the transaction where necessary for administration, accounting, taxation, donation receipts and regulatory requirements.
4. How we use your information
We may use personal information to:
· Process donations and issue receipts
· Respond to enquiries
· Manage registrations for programs, workshops and events
· Deliver Foundation activities and community programs
· Fulfil purchases made through the Foundation Shop
· Send newsletters and Foundation updates where you have chosen to receive them
· Improve our programs, website and services
· Evaluate the impact of Foundation activities
· Meet our legal, financial and regulatory obligations
· Protect the Foundation, its participants and the community
We will not sell your personal information.
5. Sensitive information
Some Foundation activities may involve wellbeing programs or services where participants choose to provide information relating to their health or wellbeing.
Sensitive information will only be collected where it is reasonably necessary, appropriate consent has been obtained, or collection is otherwise permitted or required by law.
We take additional care when handling sensitive information.
6. Email and marketing communications
If you subscribe to our mailing list or consent to receiving updates, we may contact you about Foundation programs, events, campaigns, fundraising activities and other relevant news.
You can unsubscribe from marketing communications at any time by using the unsubscribe option contained in our emails or contacting us directly.
We may still send essential administrative communications relating to a donation, purchase, registration or program in which you are participating.
7. Website analytics and cookies
Our website may use cookies and similar technologies to understand how visitors use the website, improve its functionality and measure the effectiveness of our communications.
Some information may be collected through third-party website, analytics, payment, email, ecommerce or technology providers.
You can generally control cookies through your browser settings.
8. Sharing information with third parties
We may use trusted service providers to help operate the Foundation, including providers involved in:
· Website hosting
· Email communications
· Donation and payment processing
· Ecommerce and order fulfilment
· Event or program administration
· Data storage
· Website analytics
· Accounting and professional services
We only provide information that is reasonably necessary for these providers to perform their services.
We may also disclose information where required or authorised by law.
9. Overseas service providers
Some technology providers used by the Foundation may store or process information outside Australia.
Where reasonably practicable, we take steps to select reputable providers and ensure personal information is handled appropriately.
10. Protecting your information
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
These measures may include secure technology platforms, restricted access to information, password protection and appropriate administrative procedures.
No method of transmitting or storing information electronically can be guaranteed to be completely secure.
11. Accessing or correcting your information
You may contact us if you would like to request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.
We will respond to reasonable requests in accordance with applicable privacy requirements.
12. Retention of information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or to meet our legal, financial and regulatory obligations.
When information is no longer required, we take reasonable steps to securely delete, destroy or de-identify it where appropriate.
13. Nature Based Therapy Foundation and Nature Based Therapy
Nature Based Therapy Foundation LTD is a separate organisation from the Nature Based Therapy business and its associated commercial training, education and professional services.
Personal information provided specifically to the Foundation will be handled for Foundation purposes and will not automatically be transferred to or used by the Nature Based Therapy business for commercial marketing purposes without appropriate consent or another lawful basis.
14. External websites
Our website may contain links to external websites or services.
The Foundation is not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies before providing personal information.
15. Privacy concerns or complaints
If you have a question, concern or complaint about how the Foundation has handled your personal information, please contact us.
We will endeavour to respond and resolve privacy concerns in a timely and appropriate manner.
If you are not satisfied with our response, you may have the right to contact the Office of the Australian Information Commissioner (OAIC).
16. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our activities, technology, service providers or legal obligations.
The latest version will be published on our website with the date of the most recent update.
Contact
Nature Based Therapy Foundation LTD
Email: info@naturebasedtherapyfoundation.org.au
ABN: 70659459631
Nature Based Therapy Foundation LTD is a registered charity with the Australian Charities and Not-for-profits Commission (ACNC).
